Privacy Policy

Effective Date: July 19, 2026

Happy Medium Fractional Marketing ("Happy Medium," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, communicate with us, subscribe to our newsletter, download resources, schedule consultations, purchase products or services, or otherwise interact with our business.

As part of providing marketing services, Happy Medium may also receive access to client-owned websites, marketing platforms, customer information, subscriber lists, business systems, and other digital assets. This Privacy Policy explains how that information is handled while delivering authorized services.

This Privacy Policy should be read together with our Terms & Conditions and Refund & Cancellation Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Company or organization name

  • Billing information

  • Project details

  • Service inquiries

  • Consultation requests

  • Information submitted through contact forms, questionnaires, surveys, emails, newsletters, downloads, or other communications

When providing services, we may also receive information or access that clients voluntarily provide, including:

  • Website administration access

  • Domain registration information

  • Hosting account information

  • Customer relationship management (CRM) systems

  • Email marketing platforms

  • Social media accounts

  • Analytics platforms

  • Advertising accounts

  • Account credentials or administrative permissions

  • Subscriber lists and customer information

  • Marketing assets and business information necessary to perform agreed-upon services

We may also automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Referring websites

  • Pages visited

  • Time spent on pages

  • Clickstream and website interaction data

  • General geographic location based on IP address

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and consultation requests

  • Deliver marketing, consulting, and professional services

  • Prepare proposals and service agreements

  • Create websites and marketing assets

  • Create, publish, schedule, and manage marketing content

  • Provide copywriting, content creation, email marketing, and newsletter management services

  • Create, configure, administer, and maintain client-authorized websites, social media accounts, email marketing platforms, advertising accounts, analytics platforms, and other technology systems necessary to deliver agreed-upon services

  • Communicate regarding projects, invoices, appointments, and updates

  • Send newsletters, educational content, and marketing communications

  • Deliver downloadable resources and digital products

  • Improve our website and user experience

  • Analyze website traffic and performance

  • Maintain business records

  • Protect the security and integrity of our business

  • Comply with legal obligations

Email Communications

If you subscribe to our newsletter, download a resource, request information, register for an event, or otherwise provide your contact information, you may receive communications from Happy Medium.

Marketing emails always include an option to unsubscribe.

Even if you opt out of marketing communications, we may continue to send administrative emails related to active projects, purchases, appointments, invoices, or existing business relationships.

Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, advertising technologies, scheduling software, customer relationship management systems, and similar technologies to improve website performance, personalize your experience, measure marketing effectiveness, and support our business operations.

These technologies may include providers such as:

  • Google Analytics

  • Google Search Console

  • Google Ads

  • Meta technologies

  • Squarespace

  • Calendly

  • Email marketing platforms

  • Payment processors

  • Customer relationship management software

  • Analytics platforms

The specific technologies we use may change over time.

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

Additional information about cookies may be provided in our Cookie Policy.

Artificial Intelligence and Automation

Happy Medium may use artificial intelligence, automation tools, and other technologies to support research, brainstorming, drafting, editing, organization, workflow efficiency, data analysis, and the delivery of marketing services.

These technologies assist our work but do not replace professional judgment.

Client-facing work is reviewed before delivery.

We make reasonable efforts to avoid sharing confidential information beyond what is reasonably necessary to provide requested services and continually evaluate the tools we use as technology evolves.

Client Accounts and Platform Administration

As part of providing services, Happy Medium may create, configure, access, administer, or manage digital accounts and online platforms on behalf of clients.

These services may include, but are not limited to:

  • Websites and content management systems

  • Domain registration and DNS management

  • Social media accounts and business profiles

  • Email marketing platforms

  • Customer relationship management (CRM) systems

  • Analytics platforms

  • Advertising accounts

  • Business listings

  • Payment processors

  • Scheduling software

  • Marketing automation platforms

  • Other third-party technologies necessary to deliver agreed-upon services

Whenever practical, accounts are established using the client's name, business information, and email address so the client retains ownership.

Happy Medium may receive administrative access to client-owned accounts solely for the purpose of performing authorized services.

Marketing Communications

As part of our services, Happy Medium may create, edit, schedule, publish, distribute, or manage marketing communications on behalf of clients.

These communications may include email newsletters, automated email sequences, blog posts, website content, social media content, advertising copy, landing pages, and other marketing materials.

When providing these services, we may have access to subscriber lists, customer information, campaign analytics, and other information maintained within client-owned marketing platforms.

Happy Medium uses this information only to perform authorized services and does not sell, rent, or use client subscriber lists or customer information for our own marketing purposes.

When We Share Information

We do not sell or rent your personal information.

We may share information with trusted service providers that help us operate our business, including providers of:

  • Website hosting

  • Email marketing

  • Payment processing

  • Appointment scheduling

  • Customer relationship management

  • Analytics

  • Artificial intelligence tools

  • Cloud storage

  • Marketing technology

These providers receive only the information reasonably necessary to perform their services and operate under their own privacy policies and security practices.

We may also disclose information:

  • To comply with applicable laws or legal process

  • To protect our legal rights

  • To prevent fraud or security threats

  • To protect the safety of our clients, visitors, or others

  • In connection with a business transfer, merger, or acquisition

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

  • Protect our legal interests

Retention periods may vary depending on the type of information involved.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. For that reason, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites, software, products, or services.

Happy Medium is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website, educational content, products, and services are intended for adults and business owners.

We do not knowingly collect personal information from children under the age of 13.

If we learn that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Withdraw consent for certain communications

  • Request information regarding how your information is used

To exercise any applicable rights, please contact us using the information below.

Changes to This Privacy Policy

Happy Medium may update this Privacy Policy from time to time.

Any changes become effective when posted to this website with an updated Effective Date.

Your continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Happy Medium Fractional Marketing

Email: hello@happymedium.marketing

Website: https://happymedium.marketing